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Terms of sale

Date of last update: 06-07-2026

 

Article 1 – LEGAL NOTICES

The present website, accessible at the URL www.nune.fr (the “Site”), is published by:

Nune, a simplified joint-stock company (S.A.S.) with a share capital of €10,000, registered with the Trade and Companies Register of Laval, SIREN 919,439,836, APE: 3213Z, VAT FR 69919439836, whose registered office is located at 46 Quai Béatrix de Gâvre in LAVAL, FRANCE,

(Hereinafter referred to as the “ Operator ”).

The Site is hosted by the company SHOPIFY INC, a Canadian company registered on the TSX and NYSE No. 426160-7, 150 Elgin Street, Suite 800, Ottawa, Ontario K2P 1L4 Canada.

The Publishing Director of the Site is Céline Wibault.

The Operator may be contacted at the following email address contact@nune.fr.

 

Article 2 – GENERAL PROVISIONS RELATING TO THESE GENERAL CONDITIONS

The General Terms and Conditions of Sale (the “ General Terms and Conditions of Sale ”, or the “ GTC ”) apply exclusively to online sales of the products offered by the Operator on the website.

The GTC are made available to customers on the Site where they may be directly consulted and may also be communicated to them upon simple request by any means.

The GTC are binding on the customer who acknowledges, by checking a box or clicking on the button provided for this purpose, that they have read them and accepted them before placing an order. Validation of the order by its confirmation constitutes acceptance by the buyer of the GTC in force on the day of the order, the retention and reproduction of which are ensured by the Operator.

 

Article 3 – DESCRIPTION OF THE PRODUCTS

The Site is an online sales website for fashion jewelry (hereinafter the “ Product(s)”) open to any natural or legal person using the Site (the “ Customer ”).

The Products presented on the Site are each the subject of a description, accessible on the Site on the corresponding product pages, mentioning their essential characteristics. The photographs illustrating, where applicable, the products do not constitute a contractual document. The Products comply with the requirements of applicable French law.

The Customer remains responsible for the methods and consequences of their access to the Site, particularly via the Internet. This access may involve the payment of fees to technical service providers such as Internet access providers, which remain at their expense. In addition, the Customer must provide and be fully responsible for the equipment necessary to connect to the Site.

The Customer acknowledges having verified that the computer configuration they use is secure and in working order.

 

Article 4 – CREATION OF THE CUSTOMER AREA

To place an order on the Site, the Customer must first create their personal customer area. Once created, to access it, the Customer must identify themselves using their username and their secret, personal and confidential password. It is the Customer’s responsibility not to disclose their username and password in accordance with the provisions of the PERSONAL DATA article of these General Conditions. Each Customer undertakes to maintain strict confidentiality of the data, in particular the username and password, allowing access to their customer area, the Customer acknowledging that they are solely responsible for access to the Service via their username and password, except in the event of proven fraud. Each Customer also undertakes to inform the Operator without delay in the event of loss, misappropriation or fraudulent use of their username and/or password.

After the creation of their personal customer area, the Customer will receive an email confirming the creation of their customer area.

The Customer undertakes upon registration to:

  • provide real, accurate and up-to-date information at the time of entry into the service registration form, and in particular not to use false names or addresses, or names or addresses without authorization;
  • keep registration data up to date in order to permanently guarantee their real, accurate and up-to-date nature.

The Customer further undertakes not to make available or distribute unlawful or reprehensible information (such as defamatory information or information constituting identity theft) or harmful information (such as viruses). Failing this, the Operator may suspend or terminate the Customer’s access to the Site at their exclusive fault.

 

Article 5 – ORDERS

The Operator endeavors to guarantee optimal availability of its Products. Product offers are valid subject to available stock.

If, despite the Operator’s best efforts, a Product proves to be unavailable after the Customer’s order, the Operator will inform the Customer by email as soon as possible and the Customer will have the choice between:

  • delivery of a Product of equivalent quality and price to that initially ordered, or
  • refund of the price of the ordered Product no later than thirty (30) days after payment of the sums already paid.

It is agreed that apart from reimbursement of the price of the unavailable Product, if this option is requested by the Customer, the Operator is not required to pay any cancellation compensation, unless non-performance of the contract is personally attributable to them.

Except for any contrary mention appearing in these General Conditions and without prejudice to the right of withdrawal provided for by applicable law, Customer orders are firm and final.

At the time of placing an order, the Customer must select the chosen Products, add them to their cart by indicating the selected Products and desired quantities. The Customer has the possibility to verify the details of their order and its total price, and to return to the previous pages to possibly correct the contents of their cart, before validating it.

The Customer undertakes to read the General Terms and Conditions of Sale in force before accepting them and confirming the terms and any delivery and withdrawal costs prior to payment of their order. Confirmation of the order entails acceptance of the GTC and forms the contract.

Contractual information relating to the order (including in particular the order number) will be confirmed by email in due time and at the latest at the time of delivery. The Operator strongly advises the Customer to print and/or archive this order confirmation on a reliable and durable medium as proof. A digital invoice is made available to the Customer in the order confirmation email. The Operator also advises the Customer to print and/or archive this invoice on a reliable and durable medium as proof.

Any email sent to the Customer in connection with an order will be sent to the email address used by the Customer to identify themselves in their customer area.

The Operator reserves the right not to validate the Customer’s order for any legitimate reason, particularly in the event that:

  • The Customer does not comply with the General Conditions in force at the time of their order;
  • The Customer’s order history shows that sums remain due in respect of previous orders;
  • One of the Customer’s previous orders is subject to an ongoing dispute;
  • The Customer has not responded to a request for order confirmation sent by the Operator.

The Operator archives sales contracts for Products in accordance with applicable legislation. By making a request to the following address contact@nune.fr, the Operator will provide the Customer with a copy of the contract forming the subject of the request.

Any modification of the order by the Customer after confirmation of their order is subject to the Operator’s agreement.

The information communicated by the Customer when placing the order (in particular name and delivery address) is binding upon them. Thus, the Operator’s liability cannot in any way be sought in the event that an error when placing the order prevents or delays delivery/dispatch.

The Customer declares that they have full legal capacity allowing them to commit under these General Conditions.

Registration is open to capable adults and to minors provided that they act under the supervision of the parent or guardian holding parental authority. In no case is registration authorized on behalf of third parties unless duly authorized to represent them (legal entity for example). Registration is strictly personal to each Customer.

In the event of breach by the Customer of any of the provisions hereof, the Operator reserves the right to terminate the account of said Customer without notice.

 

Article 6 – PAYMENT METHODS AND SECURITY

The Customer expressly acknowledges that any order placed on the Site is an order with an obligation of payment, which requires payment of a price in exchange for the provision of the ordered Product.

In any event, the Operator reserves the right to check the validity of the payment, before shipment of the order, by any necessary means. 

Orders may be paid using the following payment method:

  • Payment by credit card. Payment is made directly on the secure banking servers of the Operator’s bank, the Customer’s banking details do not pass through the Site. The banking details provided during payment are protected by an SSL (Secure Socket Layer) encryption process. In this way, these details are not accessible to third parties.

The Customer’s order is recorded and validated as soon as payment is accepted by the bank.

The Customer’s account will be debited for the corresponding amount only when the data of the credit card used have been verified and the debit has been accepted by the bank that issued the credit card.

The impossibility of debiting the amounts due will result in the immediate nullity of the sale.

The credit card may in particular be refused if it has expired, if it has reached the maximum spending amount to which the Customer is entitled, or if the data entered are incorrect.

  • Payment by PayPal

 

  • Payment by Klarna

 

  • Payment by Nune e-gift cards

The Customer may pay for their order using Nune e-gift cards previously issued by the Operator. It is hereby recalled that these are valid for a period of one (1) year from their date of purchase and may be used once (1) or several times. If the balance available on the gift card is not sufficient to pay for the order, the Customer may complete their order by making an additional payment by credit card or via PayPal. If the balance available on the gift card is greater than the amount of the order, the remaining balance will be retained on the gift card within the limit of its validity period.

Article 7 – PAYMENT OF THE PRICE

The price of the Products in force at the time of the order is indicated in euros inclusive of all taxes (VAT) excluding delivery and transport costs. In the event of a promotion, the Operator undertakes to apply the promotional price to any order placed during the period of the advertisement made for the promotion.

The Operator reserves the right to modify its prices at any time, it being understood however that the price appearing on the Site on the day of the order will be the only one applicable to the Customer. 

The price is payable exclusively in euros (€). The price is due in full after confirmation of the order. The prices offered include discounts and rebates that the Operator may grant.

If delivery or transport costs apply, they will be added to the price of the Products and indicated separately before validation of the order by the Customer. The total amount due by the Customer and its breakdown are indicated on the order confirmation page.

 

Article 8 – FORMATION OF THE CONTRACT

The contract between the Operator and the Customer is formed at the moment the Customer sends confirmation of their order.

The Customer’s attention is particularly drawn to the method of acceptance of the order placed on the Site. When the Customer places their order, they must confirm it using the “double-click” technique, that is to say that after having selected Products added to the cart, the Customer must check and possibly correct the contents of their cart (identification, quantity of selected products, price, delivery terms and costs) before validating it by clicking on “I validate my delivery”, then they acknowledge acceptance of these GTC before clicking on the “I pay” button, finally they validate their order after having filled in their banking details. The “double click” constitutes an electronic signature and is equivalent to a handwritten signature. It constitutes an irrevocable and unconditional acceptance of the order by the Customer.

The archiving of communications, purchase orders and invoices is ensured by the Operator on a reliable and durable medium so as to constitute a faithful and durable copy. These communications, purchase orders and invoices may be produced as proof of the contract. Unless proven otherwise, the data recorded by the Operator on the Internet or by telephone constitute proof of all transactions concluded between the Operator and its Customers.

The order may be cancelled by the Customer by registered letter with acknowledgment of receipt or by a written document on another durable medium in the event of:

  • delivery of a Product not conforming to the declared characteristics of the Product;
  • delivery exceeding the deadline set in the order form or, in the absence of such a date, within thirty (30) days following the conclusion of the contract, after the Operator has been formally requested, under the same conditions and without result, to make delivery within an additional reasonable period;
  • a price increase that is not justified by a technical modification of the product imposed by public authorities.

In all these cases, the Customer may demand reimbursement of the deposit paid, increased by interest calculated at the legal rate from the date of collection of the deposit.

The order may be cancelled by the Operator in the event of:

  • refusal by the buyer to take delivery;
  • non-payment of the price (or the balance of the price) at the time of delivery.

 

Article 9 – RETENTION OF TITLE

The Operator remains the exclusive owner of the Products ordered on the Site until full receipt of the entire price, including any delivery costs.

 

Article 10 – SHIPPING AND DELIVERY

The online sales offers presented on the website are reserved for consumers residing in mainland France, the French overseas territories (DROM-COM) (Guadeloupe, La Réunion, Mayotte, Martinique, Saint-Barthélemy, Saint-Martin, Saint-Pierre-et-Miquelon, French Guiana), or in 21 member countries of the European Union (Belgium, Luxembourg, Netherlands, Germany, Spain, Portugal, Italy, Austria, Denmark, Finland, Ireland, Sweden, Croatia, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia), and for deliveries within these same geographical areas.

Delivery refers to the transfer to the Customer of physical possession or control of the Product.

 

Shipping methods and delivery fees:

The Operator carefully prepares orders, packages each product in a presentation box placed inside an envelope, and offers the following delivery methods:

  • In Metropolitan France:

- Collect from our workshop (Nune Workshop, Laval - 53000, France): free of charge. You will receive a text message as soon as your order is ready for collection.

- Tracked Green Letter (La Poste): free shipping. Estimated delivery: 3 to 8 business days.

- Colissimo (La Poste): shipping fee of €6.55 for orders under €100. Free Colissimo shipping on orders of €100 or more. Estimated delivery: 2 to 3 business days.

- Colissimo with signature (La Poste): shipping fee of €7.55. Estimated delivery: 2 to 3 business days. Signature required upon delivery.

- Chronopost Pickup point: shipping fee of €4.50 for orders under €100. Free delivery to a Chronopost Pickup point on orders of €100 or more. Estimated delivery: 2 to 4 business days.

  • In Overseas French Territories (Guadeloupe, La Réunion, Mayotte, Martinique, Saint-Barthélemy, Saint-Martin, Saint-Pierre-et-Miquelon, French Guiana):

- Shipping by La Poste Colissimo: shipping fee €9.95. Free on orders over €150.

- Shipping by La Poste Colissimo with signature: shipping fee €13.60.

  • In 21 European Union countries (Belgium, Luxembourg, Netherlands, Germany, Spain, Portugal, Italy, Austria, Denmark, Finland, Ireland, Sweden, Croatia, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia):

- Tracked International Letter: shipping fee of €5.65 for orders under €100. Free shipping on orders of €100 or more. Estimated delivery: 3 to 8 business days.

- Colissimo with signature (La Poste): shipping fee of €9.75. Free shipping on orders of €150 or more. Estimated delivery: 3 to 10 business days. Signature required upon delivery.

- Chronopost Pickup point: shipping fee of €8.00 for orders under €150. Free delivery to a Chronopost Pickup point on orders of €150 or more. Estimated delivery: 4 to 6 business days.


All orders are shipped via La Poste. The tracking number is sent to the Customer by email upon dispatch.

Shipping fees are specified during checkout and are accepted upon order confirmation.

 

Manufacturing and delivery times:

Except during holiday periods (announced on the homepage of the website, where applicable), products are manufactured and shipped within 1 to 3 business days, then delivered by La Poste within an average of 2 to 8 business days. The Customer therefore receives their order within 3 to 11 business days.

The Operator undertakes to ship the Products in accordance with the announced timeframes, provided that payment for the order has not been previously refused.

However, if one or more Products cannot be delivered within the initially announced timeframe, the Operator will send an email informing the Customer of the new estimated shipping and delivery date.

The Products will be delivered to the address provided by the Customer at the time of ordering. It is therefore the Customer’s responsibility to ensure that this address contains no errors. The Operator cannot be held liable if the address provided by the Customer is incorrect, thereby preventing or delaying delivery.

No deliveries will be made to a post office box.

The Operator cannot be held liable for any damage to products occurring during transport.

Upon delivery, it is the Customer’s responsibility to verify that the Products delivered conform to the order and that the parcel is sealed and not damaged. If this is not the case, the Customer must, before opening the parcel, have a damage report drawn up by the postal carrier or La Poste. No claim regarding the quantity or condition of the Product will be accepted if it has not been recorded on the report. This document is essential for any claim with La Poste. If the parcel is severely damaged, we recommend checking its contents in the presence of the delivery person and refusing the delivery if the contents are damaged so that the Operator may file a claim with La Poste.

In such cases,

the Customer must notify the Operator within 24 hours after receiving the parcel, by email or letter, of the nature of the damage, with supporting photos, a description of the facts, and indicating the order number, delivery date, and full contact details.
A parcel whose contents were damaged during transport must be refused to the delivery service for return to the Operator. Once the parcel has been opened, return shipping costs are borne by the Customer; otherwise, they are covered by La Poste. All risks related to the return of the Product are borne by the Customer.

 

Article 11 – RIGHT OF WITHDRAWAL

If a delivered Product does not give full satisfaction to the Customer, the latter may return it to the Operator. The Customer shall have fourteen (14) days to do so from the date of receipt of the order. Return costs are borne by the Customer.

However, the exceptions provided for in Article L.221-28 of the Consumer Code apply and prevent the exercise of the right of withdrawal: the Operator draws the Customer’s attention to the fact that all items personalized by the buyer, manufactured according to their specifications, shall not benefit from any right of withdrawal. In the same way, there is no right of withdrawal concerning gift cards.

Outside of these exceptions, in accordance with Article L.221-21 of the Consumer Code and in order to implement this right of withdrawal under the conditions of Articles L.221-18 et seq. of the Consumer Code, the Customer is invited to complete the standard withdrawal form by clicking on the following link : https://www.service-public.fr/professionnels-entreprises/vosdroits/R38397.

The Operator will send an acknowledgment of receipt of the Customer’s withdrawal request by email.

Where applicable, the Customer may exercise their right of withdrawal by notifying the following information to the Operator :

  • name, geographical address, telephone number and email address;
  • decision of withdrawal by means of an unambiguous statement (for example, letter sent by post, fax or email insofar as these contact details are available and therefore appear on the standard withdrawal form). The Customer may use the model withdrawal form but this is not mandatory.

 Return costs are borne by the Customer.

The returned Product must be returned in its original packaging, in perfect condition, suitable for resale, unused and with all possible accessories.

In addition to the returned Product, the return package must also contain a letter specifying the exact and complete contact details (last name, first name, address) of the Customer as well as the order number, and the original purchase invoice.

The Operator shall reimburse the Customer the amount of the Product within fourteen (14) days from receipt of the Product and all elements enabling the implementation of the Customer’s reimbursement. This reimbursement shall be made by the same means of payment as that used by the Customer. In this respect, the Customer having paid their order in the form of gift vouchers may be reimbursed by gift vouchers according to the Operator’s wishes.

By accepting these General Terms and Conditions of Sale, the Customer expressly acknowledges having been informed of the withdrawal procedures.

 

Article 12 – CUSTOMER SERVICE

The Customer may contact the Operator by email by writing to contact@nune.fr and indicating their name, telephone number, the subject of their request and the number of the order concerned.

 

Article 13 – INTELLECTUAL PROPERTY AND SITE USE LICENSE

The Operator is the sole holder of all elements present on the Site, including and without limitation, all texts, files, animated or non-animated images, photographs, videos, logos, drawings, models, software, trademarks, visual identity, database, Site structure and all other intellectual property elements and other data or information (hereinafter, the “ Elements ”) which are protected by French and international laws and regulations relating in particular to intellectual property.

Consequently, none of the Elements of the Site may, in whole or in part, be modified, reproduced, copied, duplicated, sold, resold, transmitted, published, communicated, distributed, disseminated, represented, stored, used, rented or otherwise exploited, free of charge or for a fee, by a Customer or by a third party, whatever the means and/or media used, whether known or unknown to date, without the prior express and written authorization of the Operator on a case-by-case basis, and the Customer is solely responsible for any unauthorized use and/or exploitation.

 

ARTICLE 14 – LIABILITY AND WARRANTY

The Operator cannot be held liable for non-performance of the contract due to the Customer or due to an event qualified as force majeure by the competent courts or due to the unforeseeable and insurmountable act of any third party to these terms.

The Customer acknowledges that the characteristics and constraints of the Internet do not allow guaranteeing the security, availability and integrity of data transmissions over the Internet. Thus, the Operator does not guarantee that the Site and its services will operate without interruption or operating errors. In particular, their operation may be temporarily interrupted for maintenance, updates or technical improvements, or to evolve their content and/or presentation.

The Operator cannot be held responsible for the use that may be made of the Site and its services by Customers in violation of these General Conditions and for the direct or indirect damages that such use may cause to a Customer or to a third party. In particular, the Operator cannot be held responsible for false declarations made by a Customer and for their behavior towards third parties. In the event that the Operator’s liability is sought due to such behavior of one of its Customers, the latter undertakes to guarantee the Operator against any conviction pronounced against it and to reimburse the Operator for all costs, including in particular attorneys’ fees, incurred for its defense.

Independently of any additional contractual warranty (commercial warranty) that may be granted, the Products benefit from the legal guarantee of conformity provided for in Articles L.217-4 et seq. of the Consumer Code (in particular L.217-4 to L.217-14 of the Consumer Code), and from the guarantee against hidden defects provided for in Articles 1641 to 1649 of the Civil Code.

When you act under the legal guarantee of conformity:

  • you benefit from a period of two (2) years from delivery of the goods to take action;
  • you may choose between repair or replacement of the goods, subject to the cost conditions provided for in Article L.217-9 of the Consumer Code;
  • you are exempt from proving the existence of the lack of conformity of the goods during the twenty-four (24) months following delivery of the goods (except second-hand goods).

You may decide to implement the guarantee against hidden defects of the sold item within the meaning of Article 1641 of the Civil Code. In this case, you may choose between cancellation of the sale or a reduction of the sale price in accordance with Article 1644 of the Civil Code.

Reproduction of Articles L.217-4, L.217-5, L.217-7, L.217-9 and L.217-12 of the Consumer Code, of Articles 1641, 1644 and the first paragraph of Article 1648 of the Civil Code, as in force on the date of these General Terms and Conditions of Sale:

 Art. L.217-4 of the Consumer Code:

“The seller delivers goods that conform to the contract and is liable for defects of conformity existing at the time of delivery. They are also liable for defects of conformity resulting from packaging, assembly instructions or installation when this has been charged to them by the contract or has been carried out under their responsibility.”

Art. L.217-5 of the Consumer Code:

“The goods are in conformity with the contract:

1° If they are fit for the use usually expected of similar goods and, where applicable:

- if they correspond to the description given by the seller and possess the qualities that the seller presented to the buyer in the form of a sample or model;

- if they present the qualities that a buyer may legitimately expect in view of the public statements made by the seller, by the producer or by their representative, in particular in advertising or labeling;

2° Or if they present the characteristics defined by mutual agreement by the parties or are fit for any special use sought by the buyer, brought to the seller’s attention and accepted by the latter.”

Art. L.217-7 of the Consumer Code:

“Defects of conformity which appear within a period of twenty-four months from delivery of the goods are presumed to have existed at the time of delivery, unless proven otherwise.

For second-hand goods, this period is set at six months.

The seller may rebut this presumption if it is not compatible with the nature of the goods or the alleged defect of conformity.”

Art. L.217-9 of the Consumer Code:

“In the event of a lack of conformity, the buyer chooses between repair and replacement of the goods. However, the seller may not proceed according to the buyer’s choice if this choice entails a cost that is manifestly disproportionate compared to the other option, taking into account the value of the goods or the significance of the defect. They are then required to proceed, unless impossible, according to the option not chosen by the buyer.”

Art. L.217-12 of the Consumer Code:

“The action resulting from the lack of conformity is time-barred two years from delivery of the goods.”

Art. 1641 of the Civil Code:

“The seller is bound by the warranty on account of hidden defects in the sold item that render it unfit for the use for which it is intended, or which diminish such use to such an extent that the buyer would not have acquired it, or would have paid a lower price for it, had they known of them.”

Art. 1644 of the Civil Code:

“In the cases of Articles 1641 and 1643, the buyer has the choice of returning the item and obtaining a refund of the price, or keeping the item and obtaining a partial refund of the price.”

Art. 1648 paragraph 1 of the Civil Code:

“The action resulting from redhibitory defects must be brought by the buyer within two years from discovery of the defect.”

It is recalled that seeking amicable solutions prior to any legal action does not interrupt the time limits for legal warranties nor the duration of any contractual warranty.

The legal guarantee of conformity does not apply in the following cases:

You were aware of the defect at the time of purchase.

You could not have been unaware of the defect at the time of purchase (for example, if the Site informed you of it).

The defect results from materials that you supplied or added.

The defect observed does not originate from the Product, but from improper use thereof.

The warranty is valid for 2 years and covers only manufacturing defects and technical defects. Breakage or damage resulting from an accident or improper use of the Products is not covered by the warranty.

 

ARTICLE 15 – CUSTOMER SERVICE

Claims made under the warranties must be sent to customer service by email or by mail, to the following contact details, within ten days after delivery:

  • email address : contact@nune.fr
  • postal address : Nune - 46 Quai Béatrix de Gâvre - 53000 – LAVAL - FRANCE

The Products covered by the warranties must be returned new, complete and in their original condition and packaging, after receipt and confirmation of the claim by customer service, and the Operator will proceed with reimbursement or exchange of the item.

The Customer will be reimbursed for return postage costs no later than thirty (30) days following receipt of the product by the Operator.

 

ARTICLE 16 – PERSONAL DATA

For further information regarding the use of personal data by the Operator, please carefully read the Privacy Policy (the “ Policy ”). You may consult this Policy at any time on the Site at the following link https://nune.fr/pages/charte-de-confidentialite.

 

Article 17 – HYPERTEXT LINKS 

The hypertext links available on the Site may lead to third-party sites not published by the Operator. They are provided solely for the convenience of the Customer, in order to facilitate use of the resources available on the Internet. If the Customer uses these links, they will leave the Site and then agree to use the third-party sites at their own risk or, where applicable, in accordance with the conditions governing them.

The Customer acknowledges that the Operator neither controls nor contributes in any way to the development of the terms of use and/or content applicable to or appearing on such third-party sites.

Consequently, the Operator cannot be held responsible in any way for these hypertext links.

Furthermore, the Customer acknowledges that the Operator cannot endorse, guarantee or assume responsibility for all or part of the terms of use and/or content of such third-party sites.

The Site may also contain promotional hypertext links and/or advertising banners leading to third-party sites not published by the Operator.

The Operator invites the Customer to report any hypertext link present on the Site that would allow access to a third-party site offering content contrary to laws and/or good morals.

The Customer may not use and/or insert a hypertext link pointing to the Site without the prior written consent of the Operator on a case-by-case basis.

 

ARTICLE 18 –  REFERENCES

The Customer authorizes the Operator to mention the Customer’s name and logo as a reference in its communication materials (brochure, website, commercial proposal, press relations, press release, press kit, internal communication, etc.).

 

ARTICLE 19 –  GENERAL PROVISIONS

ENTIRE AGREEMENT OF THE PARTIES

These General Terms and Conditions constitute a contract governing the relations between the Customer and the Operator. They constitute the entirety of the rights and obligations of the Company and the Operator relating to their subject matter. If one or more provisions of these General Terms and Conditions were declared null pursuant to a law, regulation or following a final decision of a competent court, the other provisions shall retain their full force and scope. Furthermore, the fact that one of the parties to these General Terms and Conditions does not avail itself of a breach by the other party of any of the provisions hereof shall not be interpreted as a waiver of its right to invoke such breach in the future.

 

MODIFICATIONS OF THE CONDITIONS

The Operator reserves the right to modify at any time and without notice the content of the Site or the services available thereon, and/or to temporarily or permanently cease operating all or part of the Site.

Furthermore, the Operator reserves the right to modify at any time and without notice the location of the Site on the Internet, as well as these General Terms and Conditions. The Customer is therefore required to refer to these General Terms and Conditions before any use of the Site.

The Customer acknowledges that the Operator cannot be held liable in any way towards them or any third party as a result of these modifications, suspensions or cessations.

The Operator advises the Customer to save and/or print these General Terms and Conditions for safe and durable storage, and thus be able to invoke them at any time during execution of the contract if necessary.

CLAIM - MEDIATION

In the event of a dispute, you must first contact Nune’s customer service at the following contact details :

  • email address : contact@nune.fr
  • postal address : Nune - 46 Quai Béatrix de Gâvre - 53000 – LAVAL - FRANCE

If the complaint submitted to customer service is unsuccessful or if no response is received within a period of ten (10) days, the Customer may submit the dispute relating to the order form or these GTC opposing them to the Operator to the following mediator : Commercial Court of Laval 53000 – France.

The mediator will attempt, in complete independence and impartiality, to bring the parties together with a view to reaching an amicable solution.  The parties remain free to accept or refuse mediation and, in the event of mediation, to accept or refuse the solution proposed by the mediator.

 

APPLICABLE LAW

These General Terms and Conditions are governed, interpreted and applied in accordance with French law.

The Operator cannot be held liable for damages of any nature, whether material or immaterial, which may result from malfunction or misuse of the marketed products.
The Operator’s liability shall, in any event, be limited to the amount of the order and may in no case give rise to damages or compensation.

 

ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS BY THE CUSTOMER

The Customer acknowledges having carefully read these General Terms and Conditions.

By registering on the Site, the Customer confirms having taken note of the General Terms and Conditions and accepting them, thereby being contractually bound by the terms hereof.

The General Terms and Conditions applicable to the Customer are those available on the date of the order, a dated copy of which may be provided to the Customer upon request. It is therefore specified that any modification of the General Terms and Conditions made by the Operator shall not apply to any order placed prior thereto, unless expressly agreed by the Customer originating a given order.