Submit a withdrawal request
You wish to exercise your right of withdrawal following an order placed on our website.
In accordance with the regulations applicable to distance selling, you can notify us of your decision to withdraw by completing the form below.
To allow us to identify your order and process your request, please accurately fill in the requested information.
After receiving your request, an acknowledgment of receipt will be sent to you by e-mail. Our customer service will then contact you to inform you of the return procedures applicable to your order.
Important information:
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The right of withdrawal is exercised under the conditions and within the deadlines provided by the regulations in force and by our General Terms and Conditions of Sale.
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Certain products may be excluded from the right of withdrawal in accordance with the applicable legal provisions (personalized products).
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Return costs remain the responsibility of the customer when provided for in the General Terms and Conditions of Sale.
By submitting this form, you declare that you are exercising your right of withdrawal concerning the order indicated below.